• Technical Service Specialist

    Position Location(s) CA-AB-Calgary | US
    Job ID
    Closing Date
    Job Category
    Required Travel
    Up to 30%. Cross border travel to the US.
  • Additional Comments:

    Compensation will be commensurate with education and experience, Internal and External candidates are being considered simultaneously, The successful candidate is required to provide proof of a valid drivers license


    NOVA Chemicals’ strategic priorities include growing significantly. Our strategy leverages our ability to deliver game changing technology and create an exceptional customer experience to help meet the growing consumer demand for polyethylene in the Americas. We are looking for innovative, passionate people who are focused on success. If you are interested in being challenged, inspired and supported by a team to deliver your best work while making everyday life healthier, easier and safer, come join us on this exciting journey.


    Our Performance Film Technical Service team, based out of the Centre for Performance Applications in Calgary, Alberta, is seeking a qualified candidate to support flexible film markets. This opportunity is open to candidates located in Canada and the US.



    • Actively applying and supporting Responsible Care principles and procedures;
    • Building and maintaining relationships with customers by:
      • Collaborating with them to identify their needs;
      • Recommending and assisting with resin selection suitable for specific applications, qualification, trouble shooting and process optimization;
      • Ensuring customer satisfaction through timely and effective resolution of customer complaints.
    • Leading Application Development projects to support Market Focus team objectives;
    • Supporting Marketing and Sales on a variety of issues (e.g. development of sales tools);
    • Contributing to various product quality related initiatives;
    • Engaging and actively participating in industry associations, and with equipment suppliers.



    The ideal candidate will possess the following:

    • Bachelors degree (Chemistry, Engineering, Materials Science) with 8+ years of related experience or a technical school diploma with 10+ years of related practical experience;
    • Strong interpersonal skills, ability to establish and maintain effective customer relationships;
    • Excellent communication skills including presentation and technical writing skills;
    • Ability to work effectively in a team environment as well as independently;
    • Strong problem-solving and trouble shooting skills;
    • Demonstrable history of strong performance in current role;
    • Well-developed critical thinking skills and an aptitude for thinking out of the box.
    • Ability and desire to lead projects.
    • Effective time management/organizational skills.
    • Demonstrated commitment to Responsible Care and alignment with NOVA’s values.

    This position will require the successful candidate to:

    •  Possess and maintain a valid Canadian driver’s license;
    • Travel up to 30% of the time throughout Canada and the U.S and therefore must be able to provide applicable documentation (i.e. Canadian or US passport) to this effect.

    About Us:

    NOVA Chemicals develops and manufactures chemicals and plastic resins that make everyday life safer, healthier and easier. Our employees work to ensure health, safety, security and environmental stewardship through our commitment to sustainability and Responsible Care®. NOVA Chemicals, headquartered in Calgary, Alberta, Canada, is wholly-owned ultimately by Mubadala Investment Company of the Emirate of Abu Dhabi, United Arab Emirates.


    The NOVA Chemicals technology center is located in Calgary, Alberta. The state-of-the-art facilities, comprised of the Centre for Applied Research and Centre for Performance Applications, focus to support technological advancements in the polyolefins and olefins fields.

    The technology center is recognized as the largest in Canada.



    NOVA Chemicals’ flexible benefit programs are designed to meet the diverse needs of our employees, because when it comes to benefits, everyone has different priorities. Our benefits offerings will vary based on your work location, and are an element of the “Total Rewards” package used to reward employees.



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